Legal

Privacy Policy

How this marketing website handles the information you share with us.

Template — review with legal counsel

This is a starter template provided by VPmessage by ViralPlus Bharat for convenience only. It is not legal advice. The business must review and adapt it with its own qualified legal counsel before it is published or relied upon.

Last updated: [effective date]

This Privacy Policy explains how [Business legal name] (“we”, “us” or “our”), which operates the VPmessage website under the ViralPlus Bharat brand, handles information collected through this marketing website. It describes what we collect, how we use it, and the choices you have.

Who we are

[Business legal name], [registered address]. For any privacy question, contact us using the details in the Questions section at the end of this policy.

Scope of this policy

This policy covers only the VPmessage marketing website. The VPmessage CRM product, used inside your account, processes messaging and customer data under separate terms and privacy settings governed within your account. If you use the product, please refer to the privacy terms presented in the product and to your agreement with us.

Information we collect

  • Details you submit through contact or demo request forms, such as your name, work email, phone number, company and message.
  • Basic usage and analytics data, such as pages viewed, the referring page, approximate location derived from your IP address, and device or browser information.
  • Cookies and similar technologies used to operate the site and, where enabled, to measure usage. See the Cookies and analytics section below.

How we use information

  • To respond to your enquiries and provide the demos or information you request.
  • To operate, maintain, secure and improve this website.
  • To understand, in aggregate, how the site is used so we can make it better.
  • To comply with legal obligations and to protect against fraud or misuse.

Where your local law requires a legal basis for processing, we rely on your consent, our legitimate interest in running and improving the site, and compliance with legal obligations, as applicable. [Confirm the appropriate legal bases for your jurisdiction with your legal counsel.]

Cookies and analytics

We use essential cookies needed for the site to function. Where enabled, we also use analytics provided by [analytics provider] to measure traffic and usage. Depending on your location, we will request consent for non-essential cookies. You can control cookies through your browser settings, and withdraw consent where it applies.

Third parties and sharing

We do not sell your personal information. We share information only with:

  • Service providers that help us run the site, such as hosting, form processing and analytics ([analytics provider]), acting on our instructions.
  • WhatsApp and Meta, which operate the WhatsApp Business Platform used by the VPmessage product. Their handling of messaging data is governed by their own terms and policies.
  • Authorities or advisers where required by law, to enforce our terms, or to protect our rights, users or the public.

Data retention

We keep information only as long as needed for the purposes above, then delete or anonymise it, unless a longer period is required by law. [Confirm specific retention periods, for example [retention period], with your legal counsel.]

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, contact us using the details below. We will respond as required by applicable law, and you may have the right to complain to your local data protection authority.

International transfers

Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers. [Confirm the relevant transfer mechanisms for your jurisdiction with your legal counsel.]

Children

This website is intended for businesses and is not directed to children under [age]. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated as required by law.

Questions?

If you have questions about this policy or your information, contact us through our contact page or by email at [support email].