Team
Marketing
Reach opted-in audiences on the channel they actually read.
Challenges
Problems this solution addresses
The recurring friction this audience runs into on WhatsApp today.
- Email open rates keep falling and promotions get buried.
- Broadcasts to unconsented lists hurt sender quality and get blocked.
- It is hard to tie a campaign to the conversations it starts.
How it works
A typical journey
A practical path from the first message to a real outcome — the steps this usually follows.
Grow an opted-in list
Collect consent through website widgets, links and replies before messaging.
Segment
Group contacts by interest or activity using tags and attributes.
Send an approved template
Personalise variables and schedule the broadcast.
Continue in the inbox
Replies land in the shared inbox where the team can convert interest.
In practice
An example conversation
A short, illustrative WhatsApp thread to show the tone and flow — not a real customer chat.
Your business
online
Hi Aarav 👋 Our monsoon collection is live. Reply MORE for the lookbook or STOP to opt out.
MORE
Here's the lookbook. Want us to hold a size for you?
Related features
The features behind it
Explore the capabilities that make this work.
Put marketing on WhatsApp
Dive into the feature that powers it, or start setting things up in your workspace.
Bring every WhatsApp conversation into one workspace
Set up a shared inbox, run opted-in campaigns and automate the routine — with clear, honest pricing for your region.
Questions first? Talk to the team.