Security
Security and trust, described honestly
VPmessage runs on the official WhatsApp Business Platform and is built around consent. Here is how we approach security — without claims we cannot back up.
Practices
How we protect your messaging
General practices appropriate to a WhatsApp CRM. Where responsibility sits with WhatsApp or with your business, we say so.
Official WhatsApp Business Platform
Messaging runs on the official WhatsApp Business Platform. WhatsApp provides end-to-end encryption between the people in a conversation. We do not use unofficial automation that puts your number at risk.
Role-based team access
Your team works from one official number with roles and clear ownership, so you decide who can view conversations and send messages.
Consent-first messaging
Opt-in and opt-out handling is built in. Reaching people who agreed to hear from you helps protect your number quality and your reputation.
Your data, on request
Export or delete your workspace data through your account and support. Your data belongs to you, not to us.
Your regulatory obligations
You remain responsible for your own legal and regulatory obligations, such as privacy and consent laws in your market. Contact support to discuss data processing for your use case.
Questions and reports
Have a security question, or need to report a concern or a specific compliance requirement? Contact support and we will help.
What we do not claim
We will not list certifications we do not hold. This page does not claim SOC 2, ISO 27001, or that VPmessage is “compliant” with a specific regulation such as GDPR or HIPAA. Those are meaningful commitments, and we will not imply them without evidence.
If your organisation needs documentation for a specific standard, or a data processing agreement, please contact us so we can discuss what is possible for your account.
Learn more
Privacy and getting in touch
Read how the marketing site handles data, or reach the team with a specific question.
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