Industry
Travel & hospitality
Handle bookings, itineraries and support in one thread.
Challenges
Problems this solution addresses
The recurring friction this audience runs into on WhatsApp today.
- Itinerary questions span many messages and channels.
- Last-minute changes need fast, personal replies.
- Reminders for check-in and documents get missed.
How it works
A typical journey
A practical path from the first message to a real outcome — the steps this usually follows.
Share itineraries
Send documents and confirmations to opted-in guests.
Support in real time
Answer changes and questions in the shared inbox.
Remind
Use utility templates for check-in or document reminders.
In practice
An example conversation
A short, illustrative WhatsApp thread to show the tone and flow — not a real customer chat.
Your business
online
Your Goa package is booked ✈️ I've attached your itinerary. Need airport pickup?
Yes please, for 2.
Related features
The features behind it
Explore the capabilities that make this work.
Put travel & hospitality on WhatsApp
Dive into the feature that powers it, or start setting things up in your workspace.
Bring every WhatsApp conversation into one workspace
Set up a shared inbox, run opted-in campaigns and automate the routine — with clear, honest pricing for your region.
Questions first? Talk to the team.